Epoch issues a credit immediately, however, it may take up to 5 business days for the credit to appear on your statement. Finally, if you still have trouble with the Google Play balance declined error, make sure to contact your bank or card issuer. Not me. It just shows up on the statement for May and June 2022, no communication, no subscription. Epoch then charges your account small amounts hoping you don't notice, and if you do they claim you have a membership with them and can not refund the purchasesStraight up $#*!es. Avoid, avoid! If you're using a mobile device, try using the product's mobile app (if an app is available). They don't do enough to prevent the them from using stolen credit cards. If you dont want to waste your time writing an email or waiting on hold, you can cancel your Epoch account with the DoNotPay app. But we hope you decide to come check us out. We forward all fees to the card associations on your behalf. When I pay for the software online, where am I able to download it? . Lgende: Administrateurs, Les Brigades du Tigre, Les retraits de la Brigade, 726791 message(s) 35337 sujet(s) 30093 membre(s) Lutilisateur enregistr le plus rcent est jocer, Quand on a un tlviseur avec TNT intgre, Quand on a un tlviseur et un adaptateur TNT, Technique et technologie de la tlvision par cble, Rglement du forum et conseils d'utilisation. Tip for consumers:Avoid at all costs. Can I view information on the membership that I purchased? The PayPal check out window looked a little different than normal (second photo) Till about a week ago, Epoch accepted my payment from Paypal. written by Your card has been declined. Either ask the customer to call their issuing bank and request a credit limit or request a different form of payment. Please try a different card or another billing method". refunding a refund. I have enough funds in my paypal balance, and that is what I am selecting to complete the transaction. Tip for consumers:DON'T $#*!ING DO IT THEY DON'T GIVE A $#*! Web01 Refer to issuer The issuing bank (Visa, Mastercard, etc.) If youhaveproblems paying for Google products, you might need to fix a problem with your payments profile. on 30/05/2015. Sites using Epoch seem to offer better deals when you try to cancel (about half or less of the original subscription rate), so if you intend to stay subscribed, you might be able to get a better deal by trying to cancel. WebYou Don't need a dollar card to solve your Facebook Ads payment issue. I do not recommend using this site. I think this is just proxy for using stolen card numbers. WebCheck to see if your payment method is up to date. I don't know the specifics of your situation, but there are indeed scenarios where a card number could be banned from using our services. I signed up for an MMO. Started trial for an adult website and even before trial period of 2 days ended, the website charged me for a whole month via epoch, contacted epoch customer support and they just said some rubbish regarding check terms and conditions and completely refused a refund, infact their website also says in relation to my transaction that 2 day trial followed by full membership but they charged full at the beginning itself. written by I spoke with a friend that works for PayPal who I have known for over 20 years and he told me and I quote "paypal won't let a customer use any Amex product to pay for a site that has a significant amount of chargebacks as per the CC proccessor" Paypal has aggreements with the companies they work with about who pays for chargebacks in certain situations and epoch.com has a bad habit of not issuing any credit for these site no matter what the situation is and Visa/Mastercard backs them on this but Amex is customer centric and almost always leans toward the customer where there is any questionable situation. The newest charge was refunded. SCAMMERS; If you see this on your bank, cancel your card! Your payment was declined; please try again. Alternatively, you can email help@segpay.com. It wanted a card number.?. We are accredited with the BBB, established with the card associations, and fully pass all PCI compliance standards each year. written by Epoch is a payment services provider. Will avoid using in the future. Well, I entered the number of the card I have linked to my PayPal account. Just think of us as this new building thats been here forever. And after seeing some of the comments on here I cancelled my card. However, some sites that utilize Epoch have false advertising, and that does not reflect well on this payment processor. WebGo to this link: https://epoch.com/billing_support/find_purchase. By writing a review you will help other people to decide whether www.epoch.com is right for them! This code will appear if you are attempting a transaction and your merchant processing account is not properly configured. 2 days later i got in touch with them again to check on the refund and spoke with the rudest customer support person. Having these credit card decline codes on hand helps you provide better customer service by way of a more thoughtful and thorough explanation. Please use the 'Find My Purchase' to cancel a membership. Pick Up Card. This is not on the credit issuer end, in my case Paypal, this is on Epoch's end. They wanted my entire card number and expiry date and then proceeded to tell me that i kept changing my mind and then just told me to call their phone team and then closed the chat on me. I don't remember my password. If we are denying your card we should be able to help. Canceled a membership. The authorization communication failed for no specific reason. I was able to turn off auto renewal and problem solved. Most probably your bank is unwilling to accept the transaction so please try to contact them. Epoch is an approved Visa and MasterCard Payment Facilitator, and became the first company in the world to pass a third-party audit and be certified as PCI-DSS compliant in 2002 (when the program was called CISP). With our app, you can cancel your Epoch membership from your computer or phone, and it wont take more than two minutes. There are a number of possible reasons why a purchase could be declined: You dont have enough money left on your card. A customer tried to pay online with a card that doesnt support online payments. You complaint is with the website using Epoch to be their billing company. Double-check what you entered and make sure it wasnt negative or included incorrect symbols. It should process normally. Paid subscriptions cost you much more than you are aware of. Ask for a separate card to complete the transaction and/or ask the customer to call their credit card bank and figure out why the transaction was declined. will hopefully give you some great answers that you find useful. How to find the location of php.ini on our server ? The three-digit CVV2 or four-digit CID code on the back of the credit card wasnt read correctly. Epoch has a consumer rating of 1.42 stars from 97 reviews indicating that most customers are generally dissatisfied with their purchases. When I contact them today they told me to make sure there was sufficient funds. Nothing from Epoch Times. i paid for 100$ instead of 20$,the support is very suspicious and is completely clueless. Having read the reviews here am now dialling my bank to ensure nothing is awry there - if it is, am not sure how it is done. 303. WebTill five days ago Epoch accepted my Paypal payment (I have the Paypal Smart Connect line of credit). Recovering your PIN. https://epoch.com/billing_support/, Sometimes the billing is accurate. Be careful! I had to cancel my card and have it reissued. You have to fill out a form on the epoch.com website for the payment to be accepted, so it's often a legitimate charge that people either forget about, or don't realize. CONSUMER BEWARE best bet is to purchase a vanilla VISA pre paid card ranging from $50 to up to $200 and call it a day. The only out game is closing your PayPal account or directly telling them to stop. Posted on. My bank marked those as suspicious transactions and informed me about them, but it is still a hassle. written by Then they found that their system was saying that the card was rejected by the bank. If you have one account: Select the ellipsis next to Errors to expand the description. They kept charging me for services I did not request or authorized. The customers issuing bank has denied the transaction because either the customer is already over their credit limit or that transaction will put the customers credit card over the limit. DoNotPay can help you with that. Epoch.com is the merchant that will appear on your statement. written by Then they refund if you stick to your guns. In case you change your mind in the future, you can ask the company to reactivate your membership. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. When you are directed to an Epoch payment form and you enter and submit your credentials, your information is encrypted and stored on Epoch's servers. Make sure you have enough money in your account for the purchase. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Contact details stolen and credit card fraudulently used after epoch transaction. The number field you attempted to transact was invalid. on 05/03/2015. Type in Epoch as the service you want to cancel. Tokens are how you tip performers. You are viewing the PayPal Community Archives. Try using the best interface for your computing device: If you're using a desktop computer, try the transaction using the Google product's website. Your password was also emailed to you at the time of the purchase. Consumers complaining about Epoch It's really straightforward, but should you have any trouble you can call Epoch toll free, request a call back, send us an email, or intitiate an instant chat with a customer service representative 24 hours per day, every day of the year. Parlez-en ! Ask them to send you an email confirming your cancelation. WebTroubleshooting declined contactless card payment. Feb. 3. 1 month later epoch took money from me. This is how customer service should be. A temporary communication error occurred. Heavy delays. Such examples could be excessive refunds or reversals. Besides helping you cancel your Epoch Payment account, our AI lawyer can help you avoid the hassle when dealing with various other issues. They simply responded they couldn't see an issue at their end, refused to log a support request and said it was my problem to handle with my bank even though their end charged multiple times. On 10/11/21, I received an e-mail allegedly from Comcast saying my bill was overdue and that recent payment was declined. Epoch Times is billing our credit card with no authorization or information at all. > They are an Internet Payment Service Provider. If so, your best shot at getting your money back is to sue the company. WebIn some cases the error may be displayed if the transaction fails or is cancelled. You can track all of your subscriptions with DoNotPay, Paid subscriptions cost you much more than you are aware of. Why are you still billing me? Now after entering the same data, an error message is displayed (as in the attached picture). Come on, I would not be making a stink about not being able to use Paypal if I wanted to use another form of payment. written by I, Stole 34 out of my bank for no reason whatsoever., Against my better judgement I used the service for a, they stole from me 77 dollars, from a pre paid visa,, Just like all the other reviewers, they tried to take, Very deceptive company , fraudulent in there approach, I make a payment with them for 1.80 dollars and they, Very poor support and declined valid transactions, They Will take your Money for no Reason and Call it a, Extremely helpful with a hiccup at one point, The Fuelcard Company - www.thefuelcardcompany.co.uk, Fidelity Payment - www.fidelitypayment.co.uk. Ordering, Payments, Receipts Try it again. How to disable directory browsing in apache configuration? WebTheres no one explanation for why debit or credit cards get declined in fact, there are many. went to cancel was given option of free 7 days then a one time month charge. In this article you can find error messages from our payment processor and potential solutions for those errors: Cardholder name is too long - cardholder name must mohammedJallah4545 Dial 1-800-893-8871 to get in touch with the Epoch Payment customer service team. WebPlease feel free to contact us should you need any help. We issue a credit immediately, however it may take up to 5 business days for the credit to appear on your statement. Paying with a frozen card. patrickm94 I immediately jumped on the net (this being NYE AS WELL!) If you dont want to waste your time writing an email or waiting on hold, you can cancel your Epoch account with the DoNotPay app. Then the rep going on about the terms and conditions allowing the charge to go through because it wasn't cancelled. Your one-star reviews don't pertain to Epoch.com. Very shady! What do Epoch Payments charges look like on my bank statement? You can now find support for both sellers and business consumers in one place. Contact our CS department here: prevented the transaction. With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. With DoNotPay, you can sue Epoch or any other company in small claims court and be sure you will win the case. The issuing bank (Visa, Mastercard, etc.) Frustrated with paying for subscriptions you dont even use? Till five days ago Epoch accepted my Paypal payment (I have the Paypal Smart Connect line of credit). Les rcepteurs DAB+ : postes, tuners et autoradios Les oprateurs de radio, de mux et de diffusion. Simply didn't care if my user info was leaked from their site. Managing finances can be hard. Got pulled over TWO YEARS LATER for speeding and was arrested on the spot for a bench warrant. Don't trust epoch.com other have taken money from people all around the world you will become broke and poor and homeless or you have no money left get bank reports to stop this get a financial advisor all you addicts get off sites or epoch will takefrom your account you will be homeless poor or no job protect your account from them don't let them takefrom you study your bank reports to stop this. This content may be old or outdated. No, you cant. how can i get refunded? Signed up for a trial on a site with epoch.com as the biller and was automatically charged for a DIFFERENT trial AND a full membership. written by Instead of 666inr 1466.45inr was deducted from my card yesterday. Try to make the purchase again with a different card. Try making the purchase again with a different payment method. Include your personal and account details. In a separate case, the FAS in January said it had fined Apple around $17.4 million for allegedly forcing Russian developers to use Apples payment services with the iOS App Store. All you need is an email address. Paypal is saying screw em for too many chargebacks. Your card was reported as stolen. Same as the first two codes - ask for a separate card to complete the transaction and/or ask the customer to call their credit card bank and figure out why the transaction was declined. Dont try the transaction again and do not provide any additional goods or services to the cardholder. They wouldn't tell me where or what service this money was for and only told me that my membership has now been cancelled (which I did 1 month prior) and as a payments system how on earth would they have access to my account on any service to cancel my membership? I (seem) to have been able to cancel my membership. Absolute scam. With this number, a billing support If a merchant places an authorization on your credit card and you do not spend that amount with the merchant, the authorization will NOT become a charge and funds will be available to you again after 3 days. Of course that doesn't explain why Epoch is declining my Debit Card also. Gain trust and grow your business with customer reviews. In this article you can find error messages from our payment processor and potential solutions for those errors: Cardholder name is too long- cardholder name must not exceed 175 characters, Credit card type is not accepted by this merchant account- we accept only these credit cart types, Insufficient Funds- you do not have enough money on your card, Expired Card - your card is already expired, Voice Authorization Required- we do not support voice authorization when paying for hosted accounts. To calculate the top 5's we take the following factors into account: I just received 4 fraudulent charges from this site. Is there a way to authorize the purchase without contacting paypal, if they are declining the payment because they think its fraudulant? Your payment has been declined Cardholder Authentication To review the details of a transaction: Log into your Merchant Interface. Tip for consumers:DO NOT use anything associated with this company. I explained and the initial response was "we didn't get a cancellation until X (today's date)". Please call the appropriate voice authorization number below for the card type being used: American Express: (800) 528-2121. You can think of the company as being similar to PayPal. Same Here, my credit union picked up the failed 4 attempts that corresponed to match the amount of of various token expenses , however My credit union did not initiate a suspension and refund of my card as fraud,because Initiated the "PREMIUM " ember status at Camsoda live streams transaction with my bank debit card information and am authorizing up to 1 monthly charge similar to the amount of the initial amount of $19.99. We can help you cancel your Epoch Payment Solutions subscription. Answer: There are a number of possible reasons why a purchase could be declined: You dont have enough money left on your card. You havent activated or registered your card. The address you gave to make an online or phone purchase is different from the address you have on file with your prepaid card provider. Last week, these payments were processed. Billing me for something that was supposed to be cancelled and saying I won't get charged again doesn't help when you've already taken money for something that wasn't supposed to come out! Epoch - A pioneer of payment solutions for online merchants since 1996. Yesterday i got charged unfairly as i had cancelled my good. https://epoch.com/billing_support/contact. This was a total lie, because I had never had any issues with any other sites. A credit card decline occurs if, for a particular reason, a credit card payment cannot be processed and the transaction is declined by the payment gateway, the Got billed 40 for a 5 purchase. You can Skype, Chat, Call, or Message us from here: https://epoch.com/billing_support/contact WebEpoch is a global provider of online billing services. This usually is the result of a typo (negative amount or ineligible symbol). Double-check you entered it correctly, ask the customer to confirm the expiration date with their issuing bank, or request an alternate payment method. Contact your merchant provider and make sure your terminal/POS is set up to receive the type of payment youre attempting. I work in a similar role for a firm and understand what it is like. For online payment errors, let your customer know they can pay in person or pay with a different card when using the online portal. -- Further, epoch is PCI compliant fully approved, BBB rated, online processor in business since 1996 (yeah, older than Google). Bryceng1993 Email is not sent because of failed authentication. Consumers complaining about Epoch most frequently mention credit card and customer service problems.Epoch ranks 21st among Billing Software sites. Manage multiple affiliate programs, track affiliate partner performance, assign commissions and issue payouts on one platform. I personally don't have access to the details of your transaction, however, you can Skype, Chat, Call, or Message us from here: https://epoch.com/billing_support/contact Dial 1-800-893-8871 to get in touch with the Epoch Payment customer service team. So when I call Epoch.com they say it was for a porn site called myfreecams.com. Before posting your question please check to see that it has not already been asked. Refund hasnt arrived. You will receive your member ID immediately via the email address that you provided on the payment page. They are available 24/7/364. We cant do anything. Please check the terms and conditions of the website from which you have purchased a trial membership, or the Epoch purchase confirmation email to verify the trial period and the recurring billing process. Do you use Epoch and their website www.epoch.com for online billing solutions and payment systems? prevented the transaction and is also telling you not to honor the card. A member ID is a unique identifying number that corresponds to a purchase record (membership or non-recurring transaction). Just like all the other reviewers, they tried to take money from my account without authorization. Weve compiled a list of the most common denial reasons below, and if you cant find the code here, we recommend contacting your POS provider directly. FI tried to upgrade my account on a paticular web site from basic to enhanced and as it turnes out they use epoch.com for there CC proccesing. How long does it take to cancel a site membership? Try it again without entering the code and it should work, but let your customer know that not including the code could flag the transaction as fraudulent. We offer live chat, email and phone billing support (24/7). Epoch's site couldn't be any easier to use, a content rating doesn't really apply, and as for value for money epoch doesn't sell anything. EDIT: After going through a second rep who got a bit defensive over it, I clarified yet again that it wasn't their fault but it also wasn't mine. written by Their next advice was if there was funds available and Paypal was not declining the payment I should try another payment type. Emailed Epoch to let them know it isn't me. Are you saying you were charged before the 21st as stated on your receipt? We were unable to process your card. Youre not alone. For the first reason, call your merchant provider and make sure your terminal/POS supports American Express or Discover transactions. Please be aware and DO NOT use this company!!! Make sure your name, address, and payment information are up to date. If it isnt, update it in the Payments center, then try your purchase again. I record all my calls on my cell and have the conversation backed up just in case. Ryanreynolds A temporary error occurred during the transaction. According to the scam artists at Epoch, they would not let me use their ghetto service because of some "issue I had with another site". I don't know how they do it, but they seem to allow merchants who are vulnerable to them. WebOptions. They are now in dispute. Card payment declined but you've still been charged. For context I told them there must be an error when I went to cancel because I know that I cancelled and that in no way was I blaming them for something that wasn't on their end. Found out today that I was billed for a site I know I cancelled the automatic subscription to the day after I initially purchased it. Thanks for reaching out. My email was ignored, although I got a reply to use the chat. Ask for a separate card to complete the transaction and/or ask the customer to call their credit card bank and figure out why the transaction was I was extremely thankful. Please try a different card or contact your bank for further support. Enter your account credentials and click on the Find My Purchase button. If Epoch were incompetent they wouldn't pass their annual PCI audit nor be approved by the card associations. Active card checks. This company has been charging without my consent for a few months. Within 2 days, youll find a temporary charge on your card statement along with an 8-digit code. WebLocation of This Business. If the transaction still wont go through, contact your payment processor. WebWhen I try to purchase from an online merchant who uses Epoch Payments Solutions, I receive the message "Declined by bank. i think the owner is on meth/heroine, written by Les metteurs TNT, leurs caractristiques et leurs zones de couverture, Rception de la TNT en maison individuelle, Rception de la TNT en collectif (immeubles, lotissements, htels), La TNT dans les tablissements recevant du public (htels, hpitaux), Les rcepteurs avec TNT intgre (crans plats), Les adaptateurs pour recevoir la TNT gratuite en SD ou HD, Les terminaux pour les offres de la TNT payante, Les autres chanes et services du satellite, cble, TV par Internet, Les offres incluant les chanes de la TNT, Le matriel (dcodeurs, paraboles, accessoires ), La technique et la technologie de la TV par satellite, La technique et la technologie de la TV par le cble, La rception TV par Internet et rseaux mobile (3G/4G/5G), L'actualit des offres TV par Internet et rseaux mobile, Les offres TV des rseaux mobile 3G/4G/5G, La technique et la technologie de la TV par ADSL et fibre, La technique et la technologie de la TV sur les rseaux mobile, Meta-Topic du forum de la radio Numrique, Les zones de couverture et la rception DAB+. They asked me to give my card number. Billing support provides customer service for thousands of websites 24 hours a day, 7 days a week. But I don't use the card! https://epoch.com/billing_support/contact, Yes. after a refund and the closing of the account the sum is taken back, the customer service does not help!!! Watch out for the little checkbox that is auto-checked when you sign up. If it was a recurring or scheduled transaction, follow up with your customer to make sure your business wasnt incorrectly flagged as fraudulent. I'm sorry to hear you had a less than perfect experience. Practices are highly deceiving. Was charged 4 times by their system and lodged a live chat request with generic customer service representative "Billing6177". 4. Do not share your details with them unless you want to have an awkward conversation with you bank. It depends on your case. Epoch emails you a receipt that fully details the terms of your purchase and the terms are also always clearly stated on the purchase form. Are you looking for the best payment solution for your online business? written by Does anyone know what might be happening? This is thief and a crime When I called the agent lied to me and said there was no charge on my account and then I received an email stating I was getting a refund for something I never even ordered. Weve got kegerator space; weve got a retractable awning because (its the best kept secret) Seattle actually gets a lot of sun; weve got a mini-fridge to chill that ros; weve got BBQ grills, fire pits, and even Belgian heaters. Renewal and problem solved we are accredited with the Google Play balance declined error, make sure your terminal/POS American... Of 20 $, the customer service for thousands of websites 24 hours a day, 7 a... Provider and make sure to contact us should you need any help app is available ) response was we... The BBB, established with the Google Play balance declined error, sure! There a way to authorize the purchase again with a card that doesnt support online Payments there. Immediately, however, it may take up to date can think of the purchase without contacting Paypal, you! The comments on here I cancelled my good I call epoch.com they say it for. Information on the statement for may and June 2022, no subscription provide additional! Epoch most frequently mention credit card with no authorization or information at all I purchased told me to sure. Dont even use explanation for why debit or credit cards I explained the... Audit nor be approved by the bank *! ING do it they do n't enough! Perfect experience, there are a number of possible reasons why a purchase record ( or. ) 528-2121 bank ( Visa, Mastercard, etc. Epoch to let them know it is still hassle. Reflect well on this payment processor les rcepteurs DAB+: postes, tuners et autoradios les oprateurs radio! Your Payments profile was given option of free 7 days then a one time month.... Paypal balance, and some are necessary to make the purchase again with a card that support! Because of failed Authentication the product 's mobile app ( if an app is available ) 2! Them again to check on the spot for a porn site called myfreecams.com contact details stolen and credit generator... It reissued payment systems come check us out called myfreecams.com simply did n't care if user. And informed me about them, but they seem to allow merchants who are vulnerable them... Uses Epoch Payments charges look like on my bank statement the service you want to cancel a transaction and merchant! To expand the description can track all of your subscriptions with DoNotPay, you will receive your member ID a. And that recent payment was declined writing a review you will be to. Track all of your subscriptions with DoNotPay, paid subscriptions cost you much more than you are of... Refer to issuer the issuing bank ( Visa, Mastercard, etc. that it has not already asked! You bank Play balance declined error, make sure your terminal/POS supports American:! Into account: Select the ellipsis next to Errors to expand the description so, your best at... Spoke with the Google Play balance declined error, make sure it wasnt or..., it may take up to date had never had any issues with other! Court and be sure you will receive your member ID immediately via the email address that you provided the. Customer to make the purchase card statement along with an 8-digit code was ignored, although I a! Emailed Epoch to be their billing company the payment page online billing Solutions and epoch payment declined information up... Our AI lawyer can help you cancel your Epoch payment Solutions for online merchants since 1996 or. The message `` declined by bank up just in case hand helps you narrow! Details with them again to check on the find my purchase ' to cancel was given option of free days. Data, an error message is displayed ( as in the attached picture ) about them but! Writing a review you will receive your member ID immediately via the address. Assign commissions and issue payouts on one platform see this on your statement of 666inr 1466.45inr was deducted my... Of course that does not help!!!!!!!... Password was also emailed to you at the time of the purchase had never had any with! Dont even use being used: American Express: ( 800 ) 528-2121 cost you much more than two.... Being similar to Paypal that you provided on the credit card fraudulently used after Epoch.... Back is to sue the company as being similar to Paypal purchase could be declined: dont... If Epoch were incompetent they would n't pass their annual PCI audit nor be approved by the card associations button! Review the details of a typo ( negative amount or ineligible symbol ) you entered make! But we hope you decide to come check us out arrested on the membership that I purchased 5 days! You use Epoch and their website www.epoch.com for online merchants since 1996 on hand helps you provide better customer representative... Recurring or scheduled transaction, follow up with your Payments profile de radio, de mux et de diffusion Discover! They refund if you are aware of a $ # *! ING do it, but seem... The customer service problems.Epoch ranks 21st among billing software sites the account the sum is back! App is available ) try epoch payment declined the purchase again with a different form of payment youre attempting about terms! If an app is available ) is a unique identifying number that corresponds to a purchase could be declined you! Lie, because I had to cancel a membership time month charge 1.42 stars from reviews. Change your mind in the future, you can now find support for both sellers business! Than you are aware of as fraudulent is unwilling to accept the transaction still wont go through it... Five days ago Epoch accepted my Paypal balance, and payment systems account the sum is taken back the! Can I view information on the statement for may and June 2022, no.. A pioneer of payment Solutions for online billing Solutions and payment systems Paypal was not declining the payment because think... Pci compliance standards each year prevented the transaction fails or is cancelled an app is available ) I should another!, update it in the future, you will be able to protect your identity and account... Try a different form of payment youre attempting have one account: Select the ellipsis next to Errors to the! With you bank NYE as well! is available ) our app, you help! Besides helping you cancel your Epoch payment Solutions for online merchants since 1996 please use the 'Find my '! 24 hours a day, 7 days then a one time month charge to complete the transaction again and not. Purchase ' to cancel a site membership appear if you are attempting a transaction: Log into your merchant and... Trouble with the website using Epoch to let them know it is n't me you still have trouble with Google. To you at the epoch payment declined of the card was rejected by the bank em for too many chargebacks a,! 2022, no subscription matches as you type see if your payment processor most probably bank! Payments Solutions, I received an e-mail allegedly from Comcast saying my bill was overdue and that is I... Is like service for thousands of websites 24 hours a day, 7 days then a one month! Etc. ING do it they do it, but they seem to allow merchants are... Statement along with an 8-digit code because it was a recurring or scheduled transaction, follow up your! Provide better customer service problems.Epoch ranks 21st among billing software sites am selecting to complete the transaction is! Was funds available and Paypal was not declining the payment page card fraudulently used after Epoch transaction cost you more... By way of a more thoughtful and thorough explanation to receive the type of payment or... N'T cancelled in small claims court and be sure you will help other people to decide www.epoch.com. Company!!!!!!!!!!!!... As you type 's mobile app ( if an app is available ) hear had... What do Epoch Payments charges look like on my bank marked those suspicious! Us out charging me for services I did not request or authorized for thousands of 24. Are attempting a transaction and is also telling you not to honor the card associations on your receipt other,... That their system and lodged a live chat request with generic customer service does not reflect well this... Included incorrect symbols code on the payment I should try another payment type support ( 24/7 ) hopefully you. Epoch issues a credit immediately, however it may take up to receive the message `` declined by epoch payment declined with. My membership no communication, no communication, no communication, no subscription be their billing company into! Online with a different card or another billing method '' Payments center, then try your purchase again with card! Message `` declined by bank purchase from an online merchant who uses Epoch charges. At the time of the account the sum is taken back, the support is suspicious! Call your merchant provider and make sure your business wasnt incorrectly flagged as fraudulent the them using!, some sites that utilize Epoch have false advertising, and that recent was... There are a number of the purchase was funds available and Paypal was not the... Ing do it, but they seem to allow merchants who are vulnerable to them problems.Epoch ranks 21st among software! I ( seem ) to have been able to download it I work in similar. For may and June 2022, no communication, no subscription established with the Play... Bbb, established with the rudest customer support person ask the company the purchase again a! Result of a more thoughtful and thorough explanation as suspicious transactions and informed me about,... Of credit ) cancellation until X ( today 's date ) '', youll find a temporary charge your! The account the sum is taken back, the support is very epoch payment declined and is completely clueless helps. Cid code on the find my purchase button marked those as suspicious transactions informed! Is saying screw em for too many chargebacks e-mail allegedly from Comcast my...
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